Frequently Asked Questions (FAQ)

1. How do I create an account on Notion Classifieds?

To create an account:

  1. Click on the “Sign Up” button at the top right corner of the homepage.
  2. Enter your name, email address, phone number, and create a password.
  3. Confirm your email address through the verification email we send you.
  4. Once verified, you can log in and start posting ads.

2. How do I post an ad?

To post an ad:

  1. Log into your account.
  2. Click on the “Post an Ad” button, usually located at the top of the homepage.
  3. Choose the appropriate category for your item or service.
  4. Fill in the required details such as title, description, price, and location.
  5. Upload photos of your item (optional but recommended).
  6. Review your ad, and once you’re happy with it, click “Publish.”

Your ad will go live on the site once it’s published.

3. Can I edit or delete my ad after posting?

Yes! To edit or delete your ad:

  1. Log in to your account and go to “My Ads” or “My Account.”
  2. Find the ad you want to edit or delete.
  3. Click on the “Edit” button to make changes or the “Delete” button to remove it from the site.

Please note that if your ad is already featured or paid for, any changes may affect its visibility or status.

4. How do I search for ads?

To search for ads:

  1. Use the search bar at the top of the homepage.
  2. Enter keywords, a category, or location to find listings that match your search.
  3. You can also filter your search results based on price, location, category, or date.

5. How can I contact the seller?

To contact a seller:

  1. Go to the ad you’re interested in.
  2. Click on the “Contact Seller” button or use the provided contact details (such as phone number or email) to reach out to the seller directly.
  3. You may also send a message directly through the website if the option is available.

6. Are there any fees for posting an ad?

It depends on the type of listing. We offer both free and paid options:

  • Free Listings: You can post ads in certain categories for free.
  • Paid Listings: If you want your ad to be featured, highlighted, or get more exposure, there are fees for premium listings. You can find the pricing details on the “Pricing” page.

7. What are featured or paid listings?

Featured or paid listings are ads that are given priority placement and visibility on the website:

  • Featured Ads appear at the top of search results and category pages, making them more visible to potential buyers.
  • Paid Listings may include additional features such as more photos, longer descriptions, or a highlighted appearance to make your ad stand out.

These premium options are designed to help you sell your product or service faster.

8. How do I make payments for paid listings?

To pay for a paid listing:

  1. Select the “Premium Listing” or “Featured Ad” option when posting your ad.
  2. After completing your ad details, you’ll be directed to the payment page.
  3. We accept payments via credit card, PayPal, or other secure payment gateways.

Once your payment is confirmed, your listing will be featured as per the selected package.

9. How do I report an issue with an ad?

If you come across a misleading or inappropriate ad, you can report it:

  1. Go to the ad page.
  2. Look for the “Report” button, usually found at the bottom of the ad.
  3. Select the reason for reporting and submit your report.
  4. Our team will review the issue and take action if necessary.

10. How do I delete my account?

If you wish to delete your account:

  1. Log in to your account.
  2. Go to your account settings or profile.
  3. Click on “Delete Account” (this option may be under privacy or security settings).
  4. Follow the prompts to confirm the deletion.

Please note that deleting your account will remove all your ads, and the action is permanent.

11. Is my personal information safe on this website?

Yes, we take your privacy and security seriously. We use encryption and secure protocols to protect your personal information. For more details, please read our Privacy Policy.

12. Can I use the website on my mobile device?

Yes! Our website is mobile-friendly, and you can browse listings, post ads, and manage your account from your smartphone or tablet.

13. How long will my ad stay active on the website?

The duration of your ad depends on the type of listing:

  • Free Listings: Typically stay live for 30 days or weeks.
  • Paid Listings: Remain active for a longer period, depending on the package you select (usually 4 weeks or months).

You can renew or repost your ad as needed.

14. Can I post an ad for services or jobs?

Yes, our platform allows users to post ads for both goods and services. You can choose from various categories such as “Jobs,” “Services,” “Real Estate,” and more when posting your ad.

15. How can I change the location or category of my ad?

If you want to change the location or category of your ad, you can:

  1. Log in to your account and go to “My Ads.”
  2. Select the ad you want to modify.
  3. Click “Edit” and update the location or category fields accordingly.
  4. Save your changes, and your ad will be updated.

16. What should I do if I receive a suspicious message or offer?

If you receive a suspicious message or offer:

  1. Do not provide any personal information, send money, or agree to terms without verifying the buyer or seller’s legitimacy.
  2. Report any suspicious activity to us by using the “Report” button on the ad or by contacting support directly.
  3. Always meet in a safe location and follow safety guidelines when conducting in-person transactions.

17. How do I unsubscribe from promotional emails?

To unsubscribe from our promotional emails:

  1. Click the “Unsubscribe” link at the bottom of any promotional email you’ve received.
  2. Follow the instructions to opt-out of future emails.

You can also change your email preferences in your account settings.

18. Can I feature my business or store on the website?

Yes, if you have a business or store, you can create a business account and take advantage of premium listing options, bulk posting, and other features designed to increase visibility. Contact us for more information on business accounts and advertising options.

Need More Help?

If you can’t find the answer to your question, feel free to reach out to our support team at hello@notion.org.in. We’re here to help!